Privacy policy
Last updated: August 31, 2026
What this site does
Heartland Crawl is a lead generation service operated by Fox Innovations. We connect homeowners in the Des Moines, Iowa area who need crawl space encapsulation services with licensed local contractors who provide those services.
We are not a contractor. We do not perform encapsulation work. We match your request with contractors in our network and share your contact information with them so they can provide you with quotes.
Information we collect
When you submit a quote request through our form, we collect:
- Your name
- Your phone number
- Your zip code
- The type of crawl space issue you are experiencing (musty smell, standing water, mold, high energy bills, or unsure)
- Any additional details you provide in the notes field
If you interact with us by phone or chat (powered by Retell AI), we may collect:
- Call recordings and transcripts
- Caller ID and phone number
- Chat messages and conversation history
- Voice data processed during the call
We do not collect street addresses. We do not collect credit card information or payment details. There are no transactions on this site.
How we use your information
We use your information to:
- Connect you with licensed crawl space encapsulation contractors in the Des Moines metro area
- Respond to your inquiries by phone, chat, or other means
- Improve our matching service
- Comply with legal obligations
Who we share your information with
We share your contact information with:
- Licensed crawl space encapsulation contractors in the Des Moines metro area who have joined our network (typically 1 to 3 contractors per request)
- Service providers who help us operate this site, including Vercel (hosting), Retell AI (phone and chat services), and analytics providers
Once we share your information with a contractor, that contractor becomes an independent controller of your data. They are responsible for their own use, storage, and handling of your information. We cannot control how contractors use your information after we share it with them.
We do not sell your information to unrelated third parties. We do not share your information for purposes unrelated to connecting you with encapsulation contractors.
Location and jurisdiction
Fox Innovations operates in Iowa, United States. Your information is processed in the United States. By using this site, you consent to the transfer and processing of your information in the United States.
Your rights
You have the right to:
- Request a copy of the information we have collected about you
- Request that we delete your information from our records
- Opt out of future communications from Heartland Crawl
- Withdraw consent for call recording or AI interactions
To manage communications from contractors, you must contact each contractor directly. Once we have shared your information with a contractor, we cannot control their use of it.
Cookies and tracking
This site may use cookies and similar technologies to improve user experience and analyze site usage. We may use analytics tools to understand how visitors use the site. You can disable cookies in your browser settings, but some site features may not work properly.
Data security
We use reasonable security measures to protect your information from unauthorized access, disclosure, or misuse. However, no internet transmission is completely secure. We cannot guarantee absolute security.
Changes to this policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance of the updated policy.
Contact us
If you have questions about this privacy policy or how we handle your information, contact Fox Innovations at info@foxinnovate.com or through the quote form on this site.